LESCO Complaint Number
If you’re facing issues with your electricity supply or services, the LESCO complaint number (118) is your direct line to resolve problems—from power outages to billing disputes. You can also use the toll-free 0800-00118 and SMS 8118 services. Whether you need LESCO online bill assistance or want to report a fault, knowing the right contact can save you time and hassle.
For those also seeking government assistance for utility bills or subsidies, platforms like the 8171 web portal can provide access to relief programs under the 8171 Ehsaas initiative, making it easier to manage both service issues and financial burdens.
Lesco Complaint Numbers for Power Failure
Call the numbers below if you have a complaint about power failure.
- UAN: 042-111-000-118
- Toll-Free: 0800-00118
- SMS (short code): 8118
- Alt Line: 0320-0520888
- Alt Line: 042-99205461
- Alt Line: 042-99205464
LESCO Helpline & SMS (Fastest)
- Call (UAN): 042-111-000-118
- Toll-Free: 0800-00118
- SMS (short code): 8118
Use these for outages, billing issues, and meter faults.
File or Track Complaints Online (CCMS)
Submit and track complaints on the Customer Complaint Management System (PITC CCMS):
- Register/Track: ccms.pitc.com.pk
- Support email: ccms@pitc.com.pk
- Escalation email (QA): qaccms@pitc.com.pk
- You’ll receive a Complaint/Tracking ID for status updates.
LESCO Complaint Number (Tool Free)
- 0800-00118
LESCO LIGHT Mobile App
Use the official LESCO LIGHT app to lodge & track complaints, view bills, and check load management info.
Latest Play Store update: June 27, 2025.
Service Area & What to Provide
LESCO serves Lahore, Okara, Sheikhupura, Nankana, and Kasur. Keep your Reference No. and Service ID ready when you call or file online.
Regulator Escalation (NEPRA)
If your case isn’t resolved within the advised timeline, escalate via NEPRA’s Complaint Management System (register/track online).
What is LESCO Complaint Process and why do you need to know it
Knowing the LESCO complaint process is essential for customers in LESCO’s service area. You can register a complaint by calling 118 or 0800-00118, sending an SMS to 8118, filing online, or visiting your local LESCO office. You will receive a unique complaint/tracking ID to monitor progress.
Important: Pay only through official LESCO channels. Do not pay any unauthorized fees. Understanding the official contacts and steps will save time and help resolve issues faster.
LESCO Complaint Number and Procedure
Filing a complaint with LESCO is simple. Dial the LESCO complaint number (118) or toll-free 0800-00118, or send an SMS to 8118. Provide your Reference Number, Service ID, contact details, and a short description of the issue. You’ll receive updates via SMS or email. Your complaint will be logged against your account and worked by the relevant team.
For supply issues in your area, call 118, 0800-00118, or send SMS 8118.
LESCO Online Complaint procedure
The LESCO online complaint system helps resolve issues with your connection, billing, or meter.
To report a complaint, go to the official LESCO complaint portal and submit your details.
A complaint officer will be assigned to your case. If you cannot file online, call the helpline or visit a customer service center.
Once submitted, you’ll receive a unique complaint number to track the status. Keep this number safe for follow-up.
Escalation: If your issue remains unresolved within the advised timeline, you may escalate via the NEPRA complaint portal (regulator).
Once you’ve submitted your complaint, you’ll receive a unique complaint number. If you want to share complain number with any beloved one to check whether your complain is resolved or not, share it on fm whatsapp.
How to file a Lesco Complaint Online?
- Enter your Reference Number and Service ID.
- Provide your customer details (name, mobile, email).
- Select the issue type (billing, outage, meter fault) and enter complaint details, then submit.
- Save the tracking ID for status checks.