LESCO Free Meter Replacement 2025 | Rs3.52B Relief Plan
LESCO free meter replacement 2025 has officially begun, with Rs. 3.52 billion allocated to replace damaged electricity meters. The initiative, approved by the LESCO Board of Directors, covers single-phase, three-phase, and LT TOU meters affected during the monsoon season. As per NEPRA regulations, all faulty meters will be replaced free of cost within two billing cycles.
What Is the LESCO Free Meter Replacement 2025 Program?
The Lahore Electric Supply Company (LESCO) has launched a large-scale initiative to replace electricity meters that were damaged due to seasonal storms and flooding in 2025. With Rs. 3.52 billion earmarked for the project, the utility aims to restore accurate metering and billing for thousands of consumers across its service areas.
The program includes:
- Free replacement of single-phase meters
- Free replacement of three-phase meters
- Free replacement of LT TOU (Time of Use) meters
What Do NEPRA Regulations Say?
According to the National Electric Power Regulatory Authority (NEPRA):
- LESCO is legally obligated to replace all faulty or damaged meters
- No additional cost is to be passed on to consumers
- The replacement must occur within two billing cycles
- During this time, the consumer is to receive an average bill
- Based on the last 11 months’ consumption, or
- Based on the same month from the previous year
You can verify your billing details using the lesco bill portal.
Why Is This Important for LESCO Consumers?
Monsoon-related meter damage leads to inaccurate billing, voltage issues, and frequent complaints. With this proactive initiative:
- Accurate readings will resume for thousands of affected households
- Overbilling and manual estimates will be minimized
- NEPRA compliance ensures consumer rights are protected
Who Is Eligible for Free Meter Replacement?
LESCO customers who:
- Have a damaged or malfunctioning meter (confirmed by field staff)
- Received an average or estimated bill recently
- Report the issue via official LESCO complaint channels
Consumers should note their complaint ID and monitor resolution via LESCO’s helpline or service centers.
NEPRA will also hold a public hearing on August 4, 2025, to review a Rs. 53.93 billion tariff relief proposal filed by LESCO and other DISCOs.
FAQs
Is LESCO really offering free meter replacement?
Yes, as per NEPRA rules, all damaged meters must be replaced free of charge.
How do I know if my meter qualifies?
If your meter is malfunctioning or storm-damaged, and you’ve received an average bill, you qualify.
How long will it take to get a new meter?
LESCO must replace faulty meters within two billing cycles.
What if I’m still being charged without a meter?
You should file a complaint and check your average bill calculation.
Are all meter types included in the program?
Yes, single-phase, three-phase, and LT TOU meters are all included.