LESCO Latest Update 2025: New Online Bill System, Smart Meters & Load Management Plan

The Lahore Electric Supply Company (LESCO) has announced major advancements in its 2025 roadmap, introducing smart meters, online billing improvements, and an upgraded complaint management system for consumers across Lahore. These updates aim to modernize electricity distribution and improve transparency for over 5 million customers.

LESCO’s digital transformation initiative is part of Pakistan’s broader goal to shift toward smart energy management. According to officials, the smart meters will enable real-time monitoring, help reduce line losses, and allow customers to track their daily energy consumption directly from the LESCO app.

LESCO Bill Payments & Smart Tracking Integrated with New Platforms

LESCO’s new digital ecosystem is not limited to its own platform. Users can now pay bills, view usage history, and receive outage alerts through integrated third-party apps as well. Interestingly, lifestyle and gaming platforms such as Pkrvip — a popular gaming app in Pakistan — have also started providing LESCO bill information and quick payment updates as part of their community services feature.

This move reflects how digital utilities are now blending with entertainment and fintech platforms, making bill management more seamless and accessible for the younger, mobile-driven generation.

LESCO Smart Meters: What Consumers Need to Know

LESCO’s smart meter rollout started earlier this year, beginning with Model Town, Gulberg, and DHA sectors. The new meters are designed to:

Automatically record energy usage every 15 minutes.

Send live data to the LESCO central system to identify energy theft.

Allow customers to monitor power consumption through mobile apps.

Reduce estimated billing and errors.

According to a LESCO spokesperson, the company plans to install over 300,000 smart meters by mid-2026, aiming for citywide implementation by 2028. This will drastically improve power management and reduce unscheduled load-shedding.

New LESCO Load Management Plan for 2025

LESCO’s latest load management plan is structured around smart grid automation. The system automatically prioritizes energy distribution based on real-time demand in different sectors of Lahore. Key points include:

Real-time fault detection through AI-based systems.

Immediate isolation of faulty feeders.

Scheduled maintenance alerts for affected areas.

Load distribution balancing across residential and industrial zones.

This update ensures better electricity stability, particularly during summer months when consumption peaks across Lahore and Kasur regions.

Enhanced Online Complaint & Bill Verification System

LESCO’s complaint management portal has been integrated with NADRA verification and a new tracking code feature. Users can now:

Register a complaint with a single CNIC verification.

Receive automatic SMS updates about progress.

Check bill status instantly through WhatsApp or the LESCO mobile app.

These features have reduced manual processing time by 40%, according to internal reports.

Final Thoughts

LESCO’s 2025 initiative clearly demonstrates how digital energy solutions can transform everyday life for Pakistani consumers. With smart meters, AI-powered load management, and partnerships with digital platforms like Pkrvip, the future of electricity distribution in Lahore is moving toward full automation and consumer empowerment.

Consumers are encouraged to download the updated LESCO app or visit their official site to register for the smart meter installation program.