LESCO Upgrades ERP System to Strengthen Digital Transformation

The Lahore Electric Supply Company (LESCO) has achieved another major milestone in its ongoing journey toward digital transformation by successfully upgrading its Enterprise Resource Planning (ERP) system.

This upgrade is part of LESCO’s broader commitment to streamline internal operations, improve service delivery, and enhance transparency for millions of consumers across Lahore. The initiative reflects LESCO’s continuous effort to align with modern energy management and digital governance standards.

Under the leadership of Chief Executive Engineer Muhammad Ramzan Butt, the Chief Information Technology Officer and his dedicated team worked tirelessly to complete the ERP system upgrade. What makes this achievement remarkable is that the entire process was handled in-house, using limited resources and a tight timeline — a clear example of LESCO’s growing technical self-reliance.

The improved ERP system is now expected to significantly enhance operational efficiency, reduce manual bottlenecks, and ensure smoother coordination between billing, maintenance, and customer service departments. This also aligns with LESCO’s recent push for online convenience, encouraging customers to easily manage their energy-related tasks such as checking hazeco bill online, a step forward in creating a more connected and user-friendly electricity ecosystem.

During a recognition ceremony held at the LESCO Head Office, Chief Executive Engineer Muhammad Ramzan Butt presented appreciation shields to Manager ERP, Rana Faisal Saeed, and Senior Database Administrator, Ehsan Elahi, in acknowledgment of their outstanding performance. He praised the IT team’s dedication and expressed confidence that they would continue to drive innovation within LESCO’s digital systems.

With the successful ERP upgrade, LESCO moves closer to its long-term vision of becoming a digitally empowered utility. This transformation complements other initiatives such as smart metering, mobile app integration, and online billing platforms — making it easier for customers to track services like hazeco bill online and stay informed in real time.

LESCO’s consistent investment in technology reflects its mission to provide a smarter, faster, and more transparent power experience for every citizen of Lahore.